Skills & Competencies for Account Executive - Home Care
Account Executive - Home Care job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Account Executive - Home Care
Researches and develops a specific territory in order to market and sell home care services to individuals and families.
JOB RESPONSIBILITIES for Account Executive - Home Care
Assists in creating marketing programs to attract and retain target customers.
Account Executive - Home Care SALARY RANGE
BASE 50%
$76,528
TOTAL 50%
$76,528
Job Level
P02
Job Code
HC07000253
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Account Executive - Home Care Skills and Competencies List
12 general skills or competencies (Job family competencies) for Account Executive - Home Care
1
Job Family Competencies –
Customer Satisfaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
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Level 5 Behaviors
(Mastery)
Fosters maintains effective business-to-customer relationships to meet and exceed customer expectations.
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2
Job Family Competencies –
Account Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the process of performing account management in our organization.
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Level 2 Behaviors
(Light Experience)
Conducts research and data-gathering processes to prepare pricing models, proposals, and presentations.
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Level 3 Behaviors
(Moderate Experience)
Communicates with the sales team regarding account managing strategies.
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Level 4 Behaviors
(Extensive Experience)
Evaluates customer account management processes to focus on improving the quality of service and results.
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Level 5 Behaviors
(Mastery)
Builds account maps for the sales cycle to keep track of relationships built through the customer’s lifecycle.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Account Executive - Home Care
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples and traits of being self-motivated.
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Level 2 Behaviors
(Light Experience)
Commits to personal and organizational goals.
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Level 3 Behaviors
(Moderate Experience)
Communicates to employees the benefits, rewards, or sanctions if expectations are or are not met.
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Level 4 Behaviors
(Extensive Experience)
Creates a vision board with company goals and objectives to increase motivation within the team.
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Level 5 Behaviors
(Mastery)
Creates a transparent and open working environment within our organization.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of initiative in own personal or professional life.
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Level 2 Behaviors
(Light Experience)
Assists others without being asked to achieve more than what is expected or required.
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Level 3 Behaviors
(Moderate Experience)
Implements workflow initiatives to improve efficiency and productivity.
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Level 4 Behaviors
(Extensive Experience)
Launches breakthrough products or ideas that positively impact our business.
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Level 5 Behaviors
(Mastery)
Constructs deliberate plans to go above and beyond the stated goals.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
Summary of Account Executive - Home Care skills and competencies
There are 0 hard skills for Account Executive - Home Care.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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